THE OPERATOR’S LIBRARY / BOOK 02
VOLUME 02 / IN DEVELOPMENT
The Human Single Point of Failure
Designing for Resilience in People and Process
This volume is in development. Its reading card states the editorial direction only: the human paths, handoffs and decision points that make an operational system fragile when context is held by one person, one memory or one informal arrangement. No manuscript pages are presented until a source can be shared honestly.
Resilience is not the ability to find a hero. It is the ability for an ordinary team to make a safe next decision.
SAMPLE IN PREPARATION
This volume is still taking shape.
Its reading card introduces the editorial question and direction. A sample will be added when the manuscript can be shared through this collection.
CONTINUE THE CORPUS
Knowledge must outlast the person who holds it.
Explore Field Notes on undocumented dependencies, handoffs and operational memory while this reading sample is prepared.
No manuscript sample has been added to the library for this volume.